In the blink of an eye another year is about to pass and most of us will be making pilgrimages to our parental units or some semblance there of.
Whether you return to your parental units or not, the holiday season is chuck full of times to mix and re-connect with others, some of whom you may not have seen since day care. Those holiday re-unions are also times when we get to brag about ourselves, to let our old friends know we are not still living in lava lamp filled apartments decorated with neo-Spanish inquisition furnishings.
So here’s how it usually goes.…
Someone you hardly recognize walks up and introduces herself to you, and asks the inevitable “So, what are you doing now?” question. To which you respond, “I’m a (fill in the blank) I make widgets that have several magnetically applied surfaces by using a super whatcha-ma-call-it that bakes them at 5 bazillion degrees then quick freezes them to minus five hundred degrees. That process causes them to shatter into tiny pieces, which I assemble using reversed magnetism generated by twenty five coils each putting out twenty thousand mega-kilowatts of double reverse polarity power.….blah blah blah”. And to your shock you notice suddenly that the person who so thoughtfully asked you a simple question, has been engaged in a side conversation with some guy.
The same thing often happens when we’re talking to a potential buyer about our stuff. The conversation is usually about us, and how we make our stuff and how that makes it so special. It doesn’t matter where we are when we do it, the result is always the same… that potential buyer or interested person goes bye-bye leaving us all dazed and confused.
The Unspeakable…
Well, guess what, you just pushed the reject button and gave a really interesting person a reason to not remember you, you brought your do-do into the conversation( a term created by Robert Middleton ). See, your do-do is the way you describe what you do (there’s that word again)the way you respond when someone asks you that leading question “what do you do?”.
Talking and asking about what we do, is not something we do maliciously ( in most cases), it’s a habit we’ve inherited from centuries of cultural lessons. When we don’t know what else to say especially in an unfamiliar or uncomfortable situation, we ask the closest person “So, what do you do?” The response we usually get or give is based on the teachings we’ve learned since we came out of the womb…that it’s not polite to brag about our stuff nor to talk about problems (problems = unhappiness). So we’ve adapted, by keeping things objective. What better way to be objective than to talk about our stuff in terms of how and what WE do. So, we judiciously apply this approach across the board and wonder why our sales suck!!
Do-do shows up when you talk about the process of how you make what you make and do what you do (hence do-do), instead of talking about the problems that potential buyer has and helping her learn if our stuff will work for her. So, instead of remembering you as someone with her interest in mind she is way more likely to remember you (if she remembers you at all ) as the person who big words and talked about himself.
Talking about our do-do does one thing really well, despite being the very thing we are trying to avoid, it gets us talking about ourselves and our stuff, very often in ways that leaves the person checking out our stuff with the impression that we don’t know her problem and therefore don’t have the solution she wants.
Find the leaks
Your do-do seeps out in all kinds of little ways, mostly because you have grown unconscious of what’s happening and you know no other way.
Your do-do leaks out when writing your “artists’ statement” that little ditty that is supposed to establish your legitimacy as an artist who disdains having to sell her work. But it all backfires on you, because that potential buyer eying your stuff is interested in one and only one thing…do you have what will solve her immediate problem. If she can’t quickly see if you do or don’t she’ll just keep looking and you’re going to be left empty handed.
Now, that “artists’ statement” is great under certain conditions and when written well it can be a helpful tool. But, in most cases when you are trying to sell that stuff of yours it just helps confirm your lack of interest in those folks eager to learn if you can make their lives better. Writing about and or describing your do-do in lofty intellectual terms leaves most folks wondering what they just read.
Another place your do-do shows up is your on-line descriptions of your stuff. A great example of leaking do-do is all the artists hawking their wares on Etsy or Artfire and in their announcements over social networks. Most of the product descriptions I run across are all about the materials and techniques used to make that painting, pot, etc. Seldom do I see descriptions that make me want more, like the wind chime designed to lull me into relaxation, or the cool sun catcher that promises to fill fill my walls with beautiful bouncing rainbows during those chilling winter days.
Burn your do-do
The best way to avoid talking about your do-do, is to practice talking about your buyer’s problems and how you can help them, and do so in a nice non-slimy way and remember you will never have to convince the right people to buy your stuff.
Because of its’ damaging effect on your ability to make a living off making what you make I’d advise you to write your do-do list out on paper, neatly fold that paper up and ceremoniously toss it into your burning fireplace or just step outside and light a match to it.
Change your focus
Now that you have banished those do-dos, you’re free to talk about the problem your stuff solves that no one else’s does, and do so in a way that stops that surfing mama right in her tracks, making her mouth water with anticipation of checking out your stuff. Once, inside your site, booth or gallery show, she can’t resist because you have let her know that no one else can solve her problem like you.
The beauty of this approach is it doesn’t involve convincing, selling or any other kind of slimy approach…you or her will not need to take three hour hot shower so you can feel human again.
Remember.…
- everybody has a problem and they have them every minute of the day. Your job as a working artist is to not talk about your do-do, but instead, focus on the problems all those folks have who are eyeing your stuff.
- if you want to make a living off of your creations you need to engage in commerce. Your art does no one any good piled up in that rental storage unit.
