Over the past few weeks we’ve examined the key tools for gaining on-line visibility to potential buyers. We began with the concept of a hub that becomes your on-line home base, then examined social media connections to and from your hub and their use as links to both potential and existing buyers. We also looked at the tools available to build a highly effective hub.
Now we’ll use those tools to begin building an online visibility strategy.
Plotting a strategy
A visibility strategy is simply a guide that includes a road map, packing guidelines based on your destination and a general timeline for your journey.
In the overall scheme of things, a visibility strategy is an integral part of your overall business planning. How your strategy is built and what it includes is dependent on and driven by your business goals. There are five key factors that underlie your visibility strategy, they are:
Your personality and style
Everything about your strategy should be infused with you, your personality, your values and your vision. This fusion is what gives the brightness or glow to your visibility efforts and what catches the attention of those unique buyers seeking the solution your vision provides.
Business goals
Your business goals are the mortar that hold the bricks of your business together, so those bricks must be made from materials that will support the rest of the structure. If any of the bricks are weak, no amount of mortar will be able to hold the structure together. Your business goals must be consistently solid to be effective.
Built to attract
The overarching purpose of your visibility efforts is to be seen by those people who share your vision and value your artistic voice.
Widen the field of view
Just as a wide angle lens captures a larger view than a powerful telephoto, having a wide network works in a similar fashion. The wider your network the greater opportunity to find and be found be those who would be drawn to work.
Four steps to your strategy
For simplicity sake I’ve boiled down the strategy building process to the following four steps:
1. Assess your current situation
Take a look at who is buying your work, determine how many are finding you randomly and how many come directly to you because they know or know of you and your work. Figure out the extent any of your proactive efforts play in bringing potential buyers to you and your hub.
Use your sales, especially repeat and referred sales, as indicators of the effectiveness of those pro-active efforts. The percentage those sales are of your overall sales give you a general estimate of number of potential buyers purposefully coming to buy your work whether through owning other pieces or the result of a recommendation.
Knowing this information can give you a good idea as to the effectiveness of what ever you are doing to draw the right people to you. Getting a handle on this level of detail will also help you realistically know the basis of your sales and more importantly help you with the next steps in constructing your visibility strategy.
2. Set your visibility goals
Begin setting your goals by using a time line to help you determine where you want to be at a certain point in time. Make sure that the time line fits with your overall business goals.
Next establish the steps needed to reach your end goal followed by whatever tasks are needed to complete each step. Once established, you’ll have a more complete of what you need to do to reach each goal.
Having goals and steps towards their achievement are meaningless without a way of knowing if and when you reach a goal. You’ll need to have some measure of assessing your efforts e.g. sales at a given price point or percent of random sales vs. Overall sales.
Finally, when setting your goals don’t over commit yourself, set your goals realistically in a way that reflects your time priorities and your commitment level. Over stretching your goals will lead to disappointment and frustration. Also, realize that goals are simply guidelines, they need to be flexible because they are linked to an unknown future. The process can be made easier by describing outcomes produced by successfully reaching a goal, doing so can give you a point of measurement that show you if you reached your goal and how realistic the goal was.
3. Define the tools you’ll use
After your goals and the tasks necessary to achieve them are established, we need to turn our attention to determining the right tools for the job. Examine the tools available in light of your intended goals and chose according to their ability to help you meet your goals. In the context of visibility look for the most useful tools for building your Hub and network while reinforcing your business goals.
For example, you’ll need to determine whether Facebook or Twitter will work best for you, likewise if search engine optimization will be a better choice.
4. Build the framework of your visibility strategy
Your framework is the guiding structure of your strategy, it defines your focus and direction. In our case it is made up of the paths or channels used by potential buyers who fit your profile to find you. Your visibility strategy is only as effective as your efforts to know who is searching for you and the path or paths they may take to find you. Claiming those paths or at least key points along the paths are necessary to helping your buyers find you.
Examine the buyer profiles, you have developed as part of your early planning, in light of your visibility goals. See if you can identify the paths most commonly used by your ideal buyers to find and buy the products that fit best. For example, is she likely to use a search engine or ask a friend?
Having determined who your ideal buyer is and the way she is likely to find what you make, you are now able to construct and claim your spot on the path if not the path itself. How your path and or way point looks and works is determined by you buyer’s behavior patterns. If she is savvy to the internet and likes social networks then Facebook might be a place to start. If instead she relies more on Google then emphasizing search engine optimization may be a more effective approach.
Timeless
While these steps are not all inclusive they have been forged over time and are considered best practices for building any strategy.
